The Chinese New Year of 2024 is approaching. As widely known, the Chinese New Year holds similar significance to the Chinese as Christmas does in the West. It is the most important festival in China, and most people return to their hometowns to celebrate with their families. During this time, factories cease production, and logistics operations come to a halt, potentially affecting your dropshipping business.
When is the Chinese New Year in 2024?
The official holiday period for the Chinese New Year in 2024 is from February 9th to February 18th. However, factories and logistics providers usually have adjustments, often extending or preceding the official dates by about a week.
How is Dropshipman arranged during the Chinese New Year?
1. The Dropshipman team, our warehouses and logistics partners will be off from 2023 February 9th to 18th for Lunar New Year. Factories are off and will get back to production in late February.
2. Your dedicated sales consultant will check messages from time to time. For any urgent inquiries, please leave a message in the chat box and we will reply as soon as we can.
3. If you have stock with us, paid orders will be processed when they resume operations. However, please expect a 5-7days delay due to a shortage of staff. If you don’t have stock with us, orders placed between February 9th and 18th will be purchased and processed in the next few days, and a 2-week delay is expected.
4. We’ll provide a 15-day subscription extension for all active subscribers who haven’t canceled, starting after the Chinese New Year, as a compensation gesture.
Some tips for your dropshipping business during the Chinese New Year
1. Change your product listings to a pre-sale status—a strategic move designed to set customer expectations for a slightly extended processing time.
2. Temporarily hide products that may experience significant delays to ensure a smoother shopping experience for customers.
3. After customers place orders, send friendly email reminders to keep them informed about potential delays.
4. Respond to customer inquiries about delays with patience and understanding, addressing their concerns and providing clear, helpful information to ensure a positive customer experience.
5. Proactive measures yield better results than reactive ones. Take the initiative to inform customers about potential delays rather than waiting for issues to arise, ensuring transparency and maintaining trust in your business.
